Renewed products look and work like new. These pre-owned products have been inspected and tested by Amazon-qualified suppliers, which typically perform a full diagnostic test, replacement of any defective parts, and a thorough cleaning process. Wireless devices have batteries tested to have at least 80% capacity relative to new at the time of sale. Packaging, wall plug and charging cable may be generic (headphones not included). All products on Amazon Renewed come with a 1-year supplier-backed warranty.